FAQs
How much is the delivery charge for your products?
$0.00! Delivery is absolutely free on all orders.
How long does it take for an order to be delivered?
Within the continental U.S., orders are delivered within three to seven business days. Orders that ship to Alaska and Hawaii may take additional time.
What is your return/refund policy?
We want you to be completely satisfied with your purchase. If you are not, we are happy to review your issue and provide a refund when reasonably appropriate. For refunds, please email info@rachelpaulsfood.com . Please include your order number (located on your confirmation email) with any email.
What if I have a concern, compliment, comment or criticism?
Our goal is that you are completely satisfied with your product. Please contact us at info@rachelpaulsfood.com with any concern, compliment, comment or criticism. We typically respond within 1 business day.
How do I know your product is low-FODMAP?
Dr. Rachel Pauls worked with a food-testing laboratory to develop a process to analyze food for FODMAPs. When you see the Dr. Rachel Pauls Seal of Approval, it means that the product has been scientifically analyzed and laboratory certified as low-FODMAP.